Service applies to all licensed, 4-wheeled motor-driven vehicles of the passenger, pleasure or recreational type, including rental and commercial vehicles – if those services can be safely delivered with normal servicing equipment. This equipment includes sling, wheel-lift devices, car carriers (flatbed) and dollies.

Dual wheel campers/motor homes are eligible for lockout, fuel delivery, and jump start services only. Dual wheel unloaded pick-up trucks are eligible for all services except tire service. Service for taxi cabs and limousines is excluded.Dual wheel campers/motor homes are eligible for lockout, fuel delivery, and jump start services only. Service for taxi cabs and limousines is excluded.

A battery jump will be provided in an effort to start your vehicle. If the vehicle will not start, towing will be provided. In the event a new battery is needed, AAA Oregon/Idaho’s Battery Service provides a replacement at a reduced price to AAA members.

AAA Battery Service features:

• Battery and electrical system testing at no additional cost
• Qualified technicians committed to distinguished member service and customer satisfaction
• Exclusive member price on a AAA-branded battery
• Superior battery warranty in the industry with a 3-year full replacement valid throughout North America
• If a AAA battery is purchased, the call will not count against your four call annual limit on roadside assistance calls.

What happens to your old battery? AAA Battery Service takes special care to ensure your old battery is removed, handled and recycled in the most environmentally friendly way possible. Ninety-eight percent of it will be recycled into new products.

AAA Battery Service is not available in all areas. In Oregon, service is currently available in the Portland Metro region, Bend, Salem, Eugene, Medford and McMinnville. In Idaho, service is available in Boise and Twin Falls. (locations of service may change without notice)

A flat tire will be inflated or replaced with your spare tire. If you do not have a spare, towing will be provided.

When an ineligible vehicle runs out of fuel, an emergency supply sufficient to reach the nearest service station will be brought to the disabled vehicle. The Club cannot guarantee specific brands, octane ratings or the availability of diesel fuel. If the vehicle will not start, towing may be provided. Basic members will be charged for fuel at current pump prices.

Covers minor adjustments (not requiring parts, materials, or supplies) that may enable your vehicle to safely proceed under its own power. If adjustments do not work, towing is provided. Minor adjustments do not include the purchase and/or installation of parts (starters, alternators, etc.).

When keys are locked in the trunk, lost, stolen, or broken, AAA locksmith service will be provided where available. Includes locksmith services of parts and labor to either gain access to the passenger compartment of the vehicle, remove keys from the trunk, or to make the eligible vehicle driveable.

When a vehicle has not been intentionally driven away from a normally traveled roadway, becomes stuck and can be safely reached, service will be provided by one truck and driver using normal automotive servicing equipment. When necessary, more operators or equipment will be provided at your expense. If the vehicle cannot be safely driven after winching, it may be towed.

In the event a AAA member′s private passenger automobile is disabled as a result of a collision, fire, theft, or vandalism, AAA will reimburse the member up to a total of $500 for certain unexpected expenses:

• Meals and lodging while your car is being repaired, or
• Car rental from a licensed rental agency so that you can continue your trip or return home, or
• Commercial transportation to your destination on a licensed common carrier of passengers.

The disablement of the vehicle must occur 50 miles or more from the member′s home. The member must be with the vehicle at the time of disablement. Mechanical failures do not qualify. Reimbursement will be for the largest single expense incurred by the member and accompanying spouse from the three different types of reimbursable expenses listed above. Reimbursement applies only to expenses incurred during the first five days following the disablement of the vehicles.

Accident Away from Home protection is not combinable with Trip Interruption and Vehicle Return.

If you are charged with a motor vehicle violation that you believe is unjust, you may be reimbursed for legal expenses. Your AAA Club is also ready to assist you in your defense against a moving traffic violation you believe is unjust. Reimbursement for defense of attorney fees is made if you are arrested and tried for a motor vehicle violation received while driving a private passenger vehicle. YOU MUST DENY THE CHARGE AND APPEAR WITH YOUR ATTORNEY AT THE TIME OF TRIAL TO BE ELIGIBLE.

When more than one charge results from a single incident, reimbursement will be made for the trial charge calling for the largest payment. No reimbursement will be made for crimes or offenses involving driving while under the influence of intoxicating liquors of drugs or narcotics, failure to appear on prior traffic violations, driving on a suspended or revoked driver’s license, failure to perform the duties of a driver, hit-and-run, failure to present evidence of insurance, illegal use or falsification of license or registration, or attempt to elude or eluding a police officer; equipment violation or any unlisted felony; for payment of fine or bail forfeiture; for defending personal injury or property damage suits (the defense of such cases is covered by the member’s own automobile policy); or after license has been suspended or failure to appear for the hearing at the time and place fixed by the court. Motorcycles and commercials vehicles are excluded from coverage.

Motorcycles and commercial vehicles are excluded from coverage. AAA membership entitles you to reimbursement of attorney’s fees in amounts not exceeding those listed in the schedule of payments. The amount of reimbursement is not intended to fix the fee charged by an attorney to defend you in court. This is a matter to be discussed between you and the attorney of your choice. You will choose your own attorney to conduct your defense.

Protection of up to $2,000 for information leading to the arrest and conviction of any person(s) stealing a vehicle registered in the member's name. Reward claim must be submitted within 60 days of conviction. Law enforcement officers, the member, and the member's family are ineligible to receive the reward. Commercial vehicles and motorcycles are not covered.

AAA′s Approved Auto Repair program provides members with assistance in selecting automotive repair facilities. Each facility that AAA selects must meet strict requirements regarding competency, reliability, cleanliness, overall experience, timely repairs, convenient hours, fair pricing, customer respect and trained, certified technicians.

Members are entitled to the following at Approved Auto Repair facilities, simply by showing your AAA Membership card:

Maintenance Inspection
When your vehicle is serviced or repaired at one of AAA′s Approved Auto Repair facilities, on request, your vehicle will be inspected at no charge for items most frequently contributing to roadside breakdown. You will also receive a written recommendation of any needed maintenance or repairs.

Written Estimates
You will be provided a written estimate of the cost of all work to be performed on your vehicle. The cost of work performed on your vehicle may not exceed the written estimate by more than 10% unless authorized by you in advance.

12,000 Mile/12 Month Warranty
Repairs, including parts and labor, are covered by a warranty of 12 months or 12,000 miles, whichever comes first (unless otherwise noted on the repair order).

Return of Old Parts
As evidence of work performed, all replaced parts are returned to you upon request, prior to work being performed, with the exception of those that must be returned to the manufacturer under a warranty or exchange program.

Find a AAA approved Repair Facility near you.

For additional information please contact Earl Baker, Approved Auto Repair Coordinator, at 1-800-452-1643.

Use your personal check for up to $250 at AAA Service Centers to cover emergency repairs or emergency services not covered by your membership. A valid driver's license and membership card will be required for identification.

If AAA service is not available, you may obtain your own service and submit the original receipt to AAA within sixty (60) days. Reimbursement will be based on the prevailing commercial rate for the region where the vehicle was disabled. AAA reserves the right to adjust refunds in accordance with AAA contract rates. If you do not have your card, and membership cannot be verified, reimbursement will be provided at contract rates. In instances where the AAA contractor′s access is legally restricted (toll roads, limited access highways), reimbursement will be provided.

Please Note: AAA services are generally provided by independent businesses under contract to AAA Oregon/Idaho. These independent contractors are not agents or employees of AAA. Any claim for damage to the property or person of the member should be filed with the facility that provided the service. At the request of a member, AAA Oregon/Idaho will make reasonable efforts to assist you in resolving complaints against independent contract facilities.